Case Study: o-bot.app

Governance for Conversational Agents at Scale

About the Client

o-bot.app is a leading conversational AI platform, processing over 50,000 messages daily for clients in highly regulated sectors.

The Challenge

The o-bot.app team needed to guarantee that their agents would not leak sensitive data (PII) and were fully immune to prompt injection attacks, all without hurting response latency, which is essential for user experience.

ABS Core Solution

By implementing ABS Core as the runtime layer:

• Zero Latency Sensing: Edge interception ensuring a fluid response.
• CHI Monitoring: Detection of user intent shifts during mid-chat.
• Audit Ledger: A definitive audit trail to fulfill the compliance requirements of o-bot's enterprise clients.

Results

• 100% Block Rate against known data exfiltration attempts.
• Zero Compliance Incidents since go-live.
• Time-to-Market: The full rollout only required a 15-minute configuration tweak.

"ABS Core gave us the confidence to place AI agents in direct contact with end-users without fearing security breaches." — o-bot.app Team